An agency shaped by firsthand experience inside private homes.
After seven years working as a professional nanny in private households, Madison Robinson founded Oak & Ivy Family Concierge with a clear understanding of what makes a placement truly work. Her experience gave her firsthand insight into how the right household professional can bring greater consistency, trust, and ease to a family’s everyday life and how important it is for that relationship to feel right on both sides.
That perspective shapes every Oak & Ivy search. Experience and qualifications matter, but successful placements also depend on communication, judgment, compatibility, clear expectations, and mutual respect. Oak & Ivy was created to offer a more personal and discerning placement experience, one that considers the details that cannot always be captured on a résumé.
Created with a deeper understanding of what makes a placement work.
OUR STORY
Oak & Ivy was created with an understanding that successful household staffing goes beyond experience on paper. The strongest placements are built around trust, communication, compatibility, and a clear understanding of how a household actually functions. That perspective shapes a process that is personal, discreet, and carefully managed from the first conversation through placement.
WHAT GUIDES US
A considered standard,
at every step.
We take the time to understand the people, pace, and priorities that shape each household.
PERSONAL
Family information, candidate details, and every conversation are handled with professionalism, privacy, and care.
DISCREET
We evaluate candidates based on their experience, judgment, communication, and compatibility, rather than qualifications alone.
SELECTIVE
The right support can change the rhythm of your home.
BEGIN YOUR SEARCH
Tell us what your household needs, and we’ll guide you through a highly personalized placement process designed around your home.