Private household support, shaped around your family.
FOR FAMILIES
Oak & Ivy places experienced nannies, family assistants, and house managers selected for their skill, compatibility, and long-term fit. Every search is tailored to your household’s routines, priorities, and expectations.
Three distinct roles. One elevated standard.
OUR PLACEMENTS
Dedicated childcare professionals selected for their experience, judgment, and ability to provide consistent care tailored to your family.
NANNIES
Versatile professionals who provide dependable childcare while helping manage routines, errands, and details that keep your household running smoothly.
FAMILY ASSISTANTS
Experienced professionals who oversee household operations, coordinate schedules and vendors, and ensure your home runs smoothly with discretion and care.
HOUSE MANAGERS
HOW IT WORKS
01 / FAMILY CONSULTATION
We begin with a private consultation to understand your household, schedule, expectations, and the type of support your family needs.
02 / SEARCH & EVALUATION
Oak & Ivy conducts a targeted search and evaluates applicants against the requirements of your position. Only candidates who meet Oak & Ivy’s standards move forward for family consideration.
03 / INTRODUCTIONS & TRIAL
Review curated candidate profiles through your private family portal, then meet the candidates you wish to explore further. Oak & Ivy provides guidance throughout the interview process and can coordinate a paid trial when appropriate.
04 / PLACEMENT
Once you select your preferred candidate, we guide the final stages of the placement and help establish clear expectations before the position begins.
Candidate Screening & Vetting
Only candidates who meet Oak & Ivy’s standards move forward for family consideration.
APPLICATION REVIEW
Relevant experience, availability, role preferences, and professional background are reviewed.
PROFESSIONAL INTERVIEW
Candidates complete a live interview, either virtually or in person, to assess experience, communication, professionalism, judgment, and suitability for private household work.
REFERENCE VERIFICATION
At least two professional references are contacted to verify relevant experience, performance, reliability, and professionalism.
BACKGROUND SCREENING
Candidates who move forward complete a comprehensive background screening before being presented to families. Screening may include identity verification, criminal history searches, sex offender registry searches, and motor vehicle records when driving is part of the role.
MATCH ASSESSMENT
Qualifications are only part of the decision. We also consider household needs, working style, schedule, expectations, and long-term compatibility before making an introduction.
Families receive a curated selection of candidates who have completed Oak & Ivy’s screening process and have been evaluated for both qualifications and overall fit.
Clear fees from the beginning.
PLACEMENT INVESTMENT
Before your search begins, we’ll review the full fee structure, payment schedule, and terms with you so you know exactly what to expect.
01 / SEARCH INITIATION
A nonrefundable Search Initiation Fee is due when the Family Agreement is signed. This fee activates your search and is separate from the final Placement Fee.
02 / PERMANENT PLACEMENT
A Placement Fee applies when your family hires an Oak & Ivy candidate. The fee is based on the position and the candidate’s projected first-year gross compensation. All applicable fees are reviewed with you before your search begins.
03 / REPLACEMENT SUPPORT
Permanent placements include replacement support subject to the eligibility requirements and terms outlined in the Family Agreement.
FAQ
What happens if the placement does not work out?
Permanent placements include replacement support subject to the eligibility requirements and terms outlined in the Family Agreement. Placement fees are nonrefundable.
How long does the placement process take?
The timeline varies according to the positions location, schedule, compensation, responsibilities, and level of specialization. Oak & Ivy focuses on presenting aligned candidates rather than rushing the search to meet a standard timeline.
Does Oak & Ivy handle payroll?
No. Oak & Ivy does not process household payroll, but we can recommend household payroll providers to help families manage wages, taxes, and employer obligations.
Is Oak & Ivy the employer?
No. Oak & Ivy operates as a placement agency. The family becomes the employer and is responsible for wages, payroll taxes, benefits, and applicable household-employer requirements.